Terms and Conditions

1. Introduction

Welcome to Digital Vishnu Complete IT Solutions. These Terms and Conditions govern your access to and use of our website (www.digitalvishnu.net) and the services provided by us.

By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services Offered

We offer a premium range of IT solutions, including but not limited to web development, software development, application design, and digital marketing services. Detailed descriptions, scope, and pricing of our services are available on our website and are subject to change without prior notice.

3. User Responsibilities & Account Security

• Account Information: If you create an account, you are responsible for maintaining the confidentiality of your account credentials and passwords. You agree to accept responsibility for all activities that occur under your account.
• Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made via our website.
• Prohibited Activities: Users agree not to engage in activities that violate applicable local or international laws, infringe upon the intellectual property rights of others, or disrupt the operation of our website (e.g., hacking, spamming, transmitting malware).

5. Digital Delivery & Shipping Policy

As an IT solutions provider, all our products and services are digital. Therefore, no physical shipping is required. Delivery of services (such as software code, website access, or digital reports) is executed electronically via email, secure server uploads, or direct digital transfer. Delivery timelines will be specified during the project agreement phase or at checkout.

6. Cancellation & Refund Policy

Due to the digital and custom nature of our IT services, refunds and cancellations are governed strictly. Please refer to our separate Cancellation and Refund Policy for detailed information regarding your eligibility for a refund and how to initiate a cancellation request.

7. Intellectual Property Rights

All content, designs, graphics, code, and materials available on our website are the exclusive intellectual property of Digital Vishnu Complete IT Solutions and are protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited and may result in legal action.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, securely store, and protect your personal data and payment information.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Digital Vishnu Complete IT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of your use or inability to use our services or website.

10. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes, controversies, or claims arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana / New Delhi, India.

11. Changes to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Material changes will be effective immediately upon posting on this page. It is your responsibility to review this page periodically for updates.