Privacy Policy

1. Introduction

Welcome to Digital Vishnu Complete IT Solutions ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.digitalvishnu.net and use our services.

By accessing or using our Website and Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products, or otherwise contact us.

Personal Information

• Contact Details: Full Name, Email Address, Phone Number.
• Billing & Shipping: Address, State, ZIP/Postal Code, City, Country.
• Account Data: Username, password, and purchase history.

Automatically Collected Data (Usage Data)

When you visit our Website, our servers automatically record information that your browser sends. This may include your IP address, browser type and version, device type, pages you visit, the time and date of your visit, and other diagnostic data to help us improve user experience.

3. How We Use Your Information

We use the information we collect or receive for the following business purposes:

• To fulfill and manage your orders: Processing payments, delivering digital/physical services, and providing customer support.
• To communicate with you: Sending order confirmations, invoices, technical notices, updates, and security alerts.
• To improve our Service: Analyzing user trends and feedback to enhance our website functionality and service offerings.
• Legal & Compliance: To enforce our terms, conditions, and policies for business purposes, and to comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following situations:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., Payment Gateways, Hosting Providers, Email Delivery Services). These parties are bound by strict confidentiality agreements.
• Legal Obligations: If required by law, court order, or government request, we may disclose your information to comply with legal processes or protect the rights, property, and safety of our Company, users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website.

5. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and store certain preferences. Cookies help us authenticate users, remember login details, and provide a personalized experience. You can instruct your browser to refuse all Cookies, but some parts of our Website may not function properly without them.

6. Data Retention and Security

We will retain your Personal Data only for as long as necessary for the purposes set out in this policy, or as required by law (such as for tax and accounting purposes).

We have implemented commercially reasonable technical and organizational security measures designed to protect your personal data from unauthorized access, loss, or alteration. However, please remember that no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

• Access & Update: You can review and change your personal information by logging into your account settings.
• Deletion: You can request the deletion of your personal data by contacting us, subject to certain legal obligations.
• Opt-out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

8. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers.

9. Third-Party Links

Our website may contain links to external sites that are not operated by us. We have no control over the content or privacy practices of these third-party sites and encourage you to review their respective Privacy Policies before providing any personal information.